Counselling CPCAB Level 2 Certificate

The CPCAB Level 2 Certificate in Counselling Skills (QCF) is designed to
provide opportunities for those who may use counselling skills when working with others to achieve a nationally-recognised, Level 2, vocationally-specific qualification. This level will provide learners with the knowledge, understanding and skills needed to embark on the professional qualification pathway through level 3 and on to the full two year Diploma

Course Content

The CPCAB Level 2 Certificate in Counselling Skills is made up of seven learning outcomes and associated assessment criteria.

1. Use counselling skills ethically and safely
2. Establish and sustain the boundaries of the helping role
3. Work empathically as a helper
4. Focus on their needs and concerns
5. Use self-awareness in helping work
6. Use a range of counselling skills to facilitate the helping interaction
7. Use feedback and reflection to enhance counselling skills

Safety Information
We want to keep you safe while you are at RHACC and as such all on-site classes will have additional hygiene procedures in place, as per government guidelines. Please note that if guidance changes, we may need to make changes to your course, such as reducing numbers attending onsite, or in the event of lockdown, postponing or moving the course online. Please act responsibly and do not attend the class if you display any of the symptoms of Covid-19 or have been in recent contact with someone who has. Please see government advice here.

Entry Requirements

To be eligible for this course you must be 19 or over on 31st August prior to the course start date.

You must have English at Level 2

First Class Requirements

you are expected to attend all classes and arrive on time.

Attendance Requirements

There is no automatic progression from one level to the next.

There is no guarantee that the next level course will be scheduled at the same time as the level you are progressing from.

Assessment Methods

During the course you will put together a portfolio of evidence. The majority of the evidence for your portfolio will be assignment based. Your assignment work will be assessed by your tutor. Some assessment is based on how you as a learner are able to work independently and within a group setting. In addition, you will complete reflective learning statements throughout the duration of the course.

Towards the end of the course you will undertake an exam. This is a written paper that you complete after watching a CPCAB DVD under exam conditions. This paper is assessed by CPCAB.
Your Fitness to Practice will be assess during the course and you will need to demonstrate the personal competencies required to be a counsellor. in some cases, learners may pass the written assignments and exam but not demonstrate the required level of personal competences to qualify.

Further Study Options

You will be interviewed by course tutors to determine whether you are personally ready and able to progress to Level 3. Both your personal development, Fitness to Practice and your academic achievement will be taken into account in making this decision.

Additional Information

For all Counselling courses you will need access to a computer including a microphone and webcam facilities as work will be submitted electronically

At present all counselling courses will be delivered on ,line


Remote Learning:
Some of our courses are now delivered through remote learning, including video conferencing (using Microsoft Teams, Zoom, Skype) and email contact with your tutor.

If your course is indicated as an ONLINE COURSE, you will need either a PC (with a camera and microphone), laptop, tablet, smartphone and access to the internet to be able to join the lessons. Lessons will run at the published time – so be ready and set up to join in.

We hope you will enjoy this new approach to learning – many of our learners have commented on how they are enjoying the classes and have improved their IT and digital skills in the process.

Please don't worry if some of this is new to you - you are not alone! See here for guidance on how to use our simple software. If you are experiencing any problems with connection or installing software for your online class please contact our eLearning support team via the Student Intranet Portal: We are here to help you.