Counselling CPCAB Level 3 Certificate (Hillcroft Campus, Surbiton)

If you already have a recognised qualification in counselling skills then this is the next step in training to become a counsellor. On this course you will learn more about counselling theory, ethics and mental health.

Course Content

This qualification is made up of seven learning outcomes and associated assessment criteria. 1. Prepare to work within an ethical framework
2. Understand the Counselling relationship
3. Understand difference and diversity issues to develop empathic understanding
4. Work with a user-centred approach to counselling
5. Use counselling theory to develop self-awareness in counselling practice
6. Understand theories of counselling and mental health
7. Use feedback, reflection and supervision to support counselling studies.

Safety Information
We want to keep you safe while you are at RHACC and as such all on-site classes will have additional hygiene procedures in place, as per government guidelines. Please note that if guidance changes, we may need to make changes to your course, such as reducing numbers attending onsite, or in the event of lockdown, postponing or moving the course online. Please act responsibly and do not attend the class if you display any of the symptoms of Covid-19 or have been in recent contact with someone who has. Please see government advice here.

Entry Requirements

To be eligible for this course you must be 19 or over on 31st August prior to the course start date.

You must have a Level 2 Certificate in Counselling Skills (or equivalent) that is less than three years old. There is no automatic progression from level 2 onto level 3. An assessment of your fitness to practice and fitness to study will be considered. In addition, your attendance and punctuality on your level 2 course will be part of the assessment. If you have completed your level 2 with another provider, we will require to see your portfolio; a record of your attendance and a reference from your tutor. Your English must be at level 2 or above. We do not recommend this qualification for people under the age of 24.

First Class Requirements

you should bring a ring binder, notebook and black pen to the first class.
You must have access to IT equipment including a microphone and webcam as this course will involve submitting work electronically and building an electronic portfolio

At present all counselling courses will be delivered on line

Attendance Requirements

You are expected to attend all sessions and arrive on time.

Assessment Methods

During the course you will put together a portfolio of evidence. The majority of the evidence for your portfolio will be assignment based. Your assignment work will be assessed by your tutor. Some assessment is based on how you as a learner are able to work independently and within a group setting. In addition, you will complete reflective learning statements throughout the duration of the course.

Towards the end of the course you will undertake an exam. This is a written paper that you complete after watching a CPCAB DVD under exam conditions. This paper is assessed by CPCAB.

Your Fitness to Practice will be assess during the course and you will need to demonstrate the personal competencies required to be a counsellor. in some cases, learners may pass the written assignments and exam but not demonstrate the required level of personal competences to qualify.

Further Study Options

At the end of the course you will be interviewed by one of the course tutors to determine whether you are personally ready and able to progress to the two year Counselling Diploma that will qualifiy you to work as a counsellor. Both your personal development, your Fitness to Practice and your academic achievement will be taken into account in making this decision. There is no automatic progression to the next level. There is no guarantee that the next level will be scheduled at the same time as your current level.

Additional Information

If you become unwell during the course, our tutors may meet with you to discuss if you are well enough to continue, or whether a break in learning is required. Please see the Fitness to Study Policy.


Remote Learning:
Some of our courses are now delivered through remote learning, including video conferencing (using Microsoft Teams, Zoom, Skype) and email contact with your tutor.

If your course is indicated as an ONLINE COURSE, you will need either a PC (with a camera and microphone), laptop, tablet, smartphone and access to the internet to be able to join the lessons. Lessons will run at the published time – so be ready and set up to join in.

We hope you will enjoy this new approach to learning – many of our learners have commented on how they are enjoying the classes and have improved their IT and digital skills in the process.

Please don't worry if some of this is new to you - you are not alone! See here for guidance on how to use our simple software. If you are experiencing any problems with connection or installing software for your online class please contact our eLearning support team via the Student Intranet Portal: We are here to help you.