Office Skills 365 OCNLR Level 2 Certificate (back to work)

This is a Level 2 course and aims to develop further skills in using word processing software, spreadsheet software and presentation software to produce professional documents and presentations, that are based around relevant workplace skills.
This is not a beginners course.

This course develops the IT skills you will need to support your return to the workplace in the areas of administration, office or secretarial work. It will also help to develop other workplace skills such as working to a brief, team working, etc.

However if you are already in employment then please refer to the courses listed under Microsoft Office Training for Business where you will find courses more suited to your experience.

Course Content

The Course covers the following modules:
1. Word, (mail-merge, formatting documents, formatting styles, using forms and templates)
2. Excel, (working with formulae, functions, producing charts and graphs to present data)
3. Powerpoint, (create and edit professional presentations, using charts and graphs )

The modules are taught so that you gain knowledge of best practice and are able to evaluate the use of IT so that your work practices are efficient.

The methods of teaching are:
Classroom based with work related material
Group work and Pair work
One to One support and careers advice
Project work
Class assignments

Entry Requirements

To be eligible for this course you must be 19 or over on 31st August prior to the course start date.

You will need to have enough English to be able to:
-understand instructions with some technical vocabulary
-provide material that demonstrates techniques learned.
-communicate clearly with the tutor and participate in classroom discussions

On a computer you will need to be able to:
-use a keyboard, mouse and computer with confidence.
-open a new document, save and file it in a folder.

Ideally you will have already completed Office Skills Certificate Level 1, or a basic course using Office software. We will however consider past practical experience. There will be an interview and a formal screening session to ensure that the course will meet your needs.

Tutor approval - Yes

First Class Requirements

Pen, paper and a memory stick for saving work electronically.

Attendance Requirements

As this is a qualification based course you need to have 100% attendance.
Developing IT skills is an ongoing process and the exercises are built upon your progress week by week.

Assessment Methods

This qualification is gained by producing a portfolio which is produced from class based exercises with ongoing feedback provided by the tutor. This is assessed by the tutor and the final portfolio is then reviewed by an external moderator to verify the qualification

Further Study Options

Progression to Microsoft Office Specialist(MOS) accredited courses in Word and Excel, please talk to your tutor for advice on these.
Additional IT courses at RACC in IT software including graphics, web design, social media and computer hardware. See website for further information and availability.

Additional Information

As a result of the government’s closure of schools and colleges, some of our courses will be delivered through remote learning including video conferencing, (using Skype, Zoom, Microsoft Teams) and email contact with your tutor.

If your course is indicated as an ONLINE COURSE, you will need either a PC (with a camera and microphone), laptop, tablet, smartphone and access to the internet to be able to join the lessons. Lessons will run at the published time – so be ready and set up to join in.

We hope you will enjoy this new approach to learning – many of our learners have commented on how they are enjoying the classes and have improved their IT and digital skills in the process.

Please don't worry if some of this is new to you - you are not alone! See here for guidance on how to use our simple software. If you are experiencing any problems with connection or installing software for your online class please contact our learning resource team on We are here to help you.

If you require further course information or advice & guidance that is not answered in this outline, please email

You can also make an appointment for further information or tutor approval on our Information Days: Info Days

If you would like general information about the college, for example, fees & finance, funding, term dates or opening times please email or drop in to our main reception area at either site.