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Working in Retail

This course is for SEND learners only

Why Study This Course?

Working in Retail is an entry-level vocational three-day programme designed for learners with Special Educational Needs and Disabilities (SEND) who are interested in developing practical skills for the Retail industry. Delivered over three full days (9:30am–3:30pm), the course provides a supportive and hands-on learning environment where learners develop confidence in product making, customer service, stock handling, teamwork, and workplace communication.
Learners will take part in practical retail activities while also developing English, Maths, and Digital skills linked to real-life retail tasks such as handling money, communicating with customers, creating displays, and using technology in retail settings. The course focuses on building confidence, independence, and employability skills needed for future progression into further learning, work experience, volunteering, or employment within the Retail industry.
As part of the programme, learners will work towards an RQF qualification in Awareness of First Aid for Mental Health, with the option to take the qualification during the course. An RQF qualification is a nationally recognised qualification that helps learners develop awareness of mental health, wellbeing, and how to support themselves and others appropriately in workplace and everyday situations

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