Eduroam

Eduroam is the fast and secure WiFi service for RHACC staff and students which allow you to use your RHACC username and password to connect to the wireless network in many participating organisations worldwide. Once your wireless device is setup for use at RHACC, it will work at any eduroam location that provide the eduroam visited service..

Eduroam separates the network connection from authentication. You gain access through the wireless network where you are, but must be authorised by RHACC (for RHACC staff and students). The local network equipment passes your username and password through to RHACC for authentication.

Acceptable use

Before using the service you must understand both of the following documents:
RHACC IT Systems Acceptable Use Policy ( PDF document)
Eduroam (UK) policy

 

Devices and operating systems that are supported are as follows:

Windows Vista to Windows 10
Mac OS X Lion - Sierra
Apple iOS (iPhone, iPod, iPad) Note: ensure you are using the Safari browser
Linux

To use this service

1. On your devices wifi settings and select the eduroam Wifi network.


2. The first time you use this service your will be promoted to login, this is only usually required once per device and during future you will be connected automatically.

Login Details

RHACC Students: Your username is your student number followed by @students.racc.ac.uk  (e.g. 1234567@students.rhacc.ac.uk)

RHACC Stuff: Your username is your staff email address

Eduroam Visitors: Your college/university will provide details of your eduroam login credentials. 

Other Visitors: Please use the free Wifi Guest (The Cloud) WiFi network as you will not be able to authenticate with eduroam.

The  following instructions will enable you to connect your Android device to eduroam, the secure wireless network.

Android configuration steps may differ between slightly devices and revisions.

 

Setting up the eduroam wireless network on Android

1. On your devices wifi settings and select the eduroam Wifi network. You should now be prompted for some settings for the eduroam network. 

2. In some cases the default settings will be correct, but you should ensure that:

 EAP method must be set to "PEAP

 Phase 2 authentication must be set to "MSCHAPV2" (this almost always needs to be selected manually and without this the connection will not work)

 CA certificate should be left blank but you may need to select (no certificate)You should now scroll down to the bottom of this page, where you will find the following.

3. You may need to sctoll down then in the Identity field enter your logon username:

Login Details

RHACC Students: Your username is your student number followed by @students.racc.ac.uk  (e.g. 1234567@students.rhacc.ac.uk)

RHACC Stuff: Your username is your staff email address

Eduroam Visitors: Your college/university will provide details of your eduroam login credentials. 

Other Visitors: Please use the free Wifi Guest (The Cloud) WiFi network as you will not be able to authenticate with eduroam.

4. Leave the field for Anonymous identity blank.

5. You should enter you RHACC computer logon password in the Password field.

6. Connect or Save. Once your device is within range of a valid eduroam network and says "Connected" you should be able to use the service.

7. You will automatically be connected on future visits to the college.

RHACC has implemented an eduroam 'Home' service. This allows RHACC users to visit eduroam 'Visited' sites (e.g. colleges and universities) and gain access to the eduroam Wi-Fi network automatically.

The eduroam Wi-Fi connection must be configured on their devices in advance, and users should enter their credentials at configuration time. Users will not be prompted to enter them on subsequent connection to eduroam networks.

Eduroam will never display a web page to request user credentials. If a user is presented with an intercept page they must ignore it and contact their local support team for guidance.

To check if a user is accessing eduroam from a valid location they can view the list of participating organisations on eduroam's website.