Safeguarding

RHACC believes that all learners are entitled to be treated with dignity, courtesy and respect regardless of their age, race, gender or ability and will not tolerate any behaviour that is abusive to its learners, whether it occurs at college and involves college staff or has happened at the learner's home or within another service or area of the learner's life.

Every learner should be and feel safe. Other people should not hurt or abuse you in any way. Other people should not threaten to hurt or abuse you.

There are staff who are here to support you and help to make your place of learning safe.

Abuse is when somebody does something to you that makes you feel bad or hurts you. It is when you are harmed in some way that can make you feel sad, scared and worried.

What should you do if you think you are being hurt or abused?

If you think you have been hurt or abused by another learner, member of staff or visitor you should tell someone as soon as possible. This should be a member of staff you trust or one of the college's Safeguarding Officers. Their contact details are displayed around the college.

If you have a concern regarding a learner's safety, please contact the Safeguarding Officer or complete a Record of Concern which is available at the college's receptions.

How to Contact a Safeguarding Officer

The College Safeguarding Officers can be contacted at any time from 9am-5.30pm on weekdays.  The contact details for the safeguarding team are:

Call: 0208 439 8954
Email: safeguarding@rhacc.ac.uk

The College operates a Duty Manager system (details displayed at reception and on the website) whereby a senior manager is contactable until 8pm Monday to Thursday in term time to deal with serious Safeguarding and Health and Safety issues.  Overnight, there is an On-Call manager, who may be contacted in an emergency.

Otherwise, if staff members have a safeguarding concern, they should call the Police if there is an immediate danger, but should complete a Record of Concern form, and ensure this is sent to safeguarding@rhacc.ac.uk or hand in to Reception. Designated Safeguarding Officers can be contacted to seek advice and discuss concerns. The anonymity of anyone making an alert cannot be guaranteed as the information may be needed as part of a disciplinary or criminal investigation.