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Certificate in Information, Advice and Guidance Level 2 (DL)
B01621

This course will be delivered online.

Do you want to improve your communication skills and help others? This course equips you with the practical skills to confidently provide information, advice, and guidance in various settings. You'll learn essential techniques for effective communication, listening and maintaining confidentiality. This course is perfect for anyone in a role that involves helping others, or aspiring to be. Gain knowledge applicable across many sectors and boost your career prospects. Please note this is a Distance Learning course.

Course Content

This course covers:
Information, advice or guidance in practice
Developing interaction skills for information, advice or guidance
Signposting and referral in information, advice or guidance
Information, advice or guidance in context
Skills for advice providers

Entry Requirements

To be eligible for this course you must be 19 or over on 31st August prior to the course start date.

You must be 19 or over on 31st August prior to the course start date.
You must have Level 1 English skills (e.g. Functional Skills English). If you cannot provide evidence of an English qualification, you will need to take a short assessment.
You will need to complete a short course application and attend a brief online interview.
You must have access to the necessary IT equipment and internet service (PC, laptop or tablet recommended).

Assessment Methods

This Distance Learning course involves submitting assignments through our online platform. Your assigned assessor will provide feedback to guide your learning.

Additional Information

This course is delivered via the award-winning EQUAL learning platform, offering engaging and interactive resources. Distance learning allows you to study when and where it suits you, while completing the course within the given timeframe. We provide comprehensive support throughout your learning journey with a personal course assessor.