Print Level 2 Certificate - Principles of Business and Administration (DL)
B01669
This course will be delivered online.
Are you looking to start or advance your career in business administration? This distance learning course offers the perfect opportunity to gain a nationally recognised Level 2 qualification from the comfort of your own home, at your own pace. You'll develop essential knowledge of administrative tasks, information management, and customer service. This course is ideal for beginners and provides unlimited support from qualified tutors, helping you build confidence and succeed in a business administration role.
Course Content
This course covers:
Principles of providing administrative services: Learn about administrative support tasks, meeting types, mail services, and travel arrangements, and understand the impact of poor customer service.
Principles of business document production and information management: Understand how to prepare and distribute business documents and how information is managed in business organisations.
Understand employer organisations: Gain an understanding of different organisational structures and the organisational environment.
Understand communication in a business environment: Develop skills in written and verbal business communication, including appropriate body language and tone of voice.
Social media: Explore the opportunities and threats associated with using social media and its application within a business.
Safe use of online and social media: Learn how to use social media platforms safely, adopt security methods to safeguard systems and data, and protect online devices from security attacks and fraud.
Entry Requirements
To be eligible for this course you must be 19 or over on 31st August prior to the course start date.
You will need to demonstrate competence in English and maths at Level 1.
First Class Requirements
You will be learning online but should be adequately prepared to create word processed documents to complete your assignments.
Attendance Requirements
You can study at your own pace but must stick to the assessment schedule provided on the platform.
Assessment Methods
Your progress will be assessed informally during the course, with constructive feedback from your tutor. To achieve the qualification, you'll need to pass all six units through written tasks and workbooks. If you have any questions, please contact rbs@racc.ac.uk.
Further Study Options
On completion of the course, you can progress onto a Level 3 course in Management, or an Access to Higher Education course.
Additional Information
This course is delivered via the EQUAL learning platform, designed to be engaging and interactive. Studying via distance learning means you can choose when and where you study, while completing the course within the given timeframe. We will ensure you get all the support you need throughout your course. For further information, please contact us at: rbs@rhacc.ac.uk.
