This Essentials course introduces core counselling skills – such as active listening and empathy – so you can have more supportive conversations at work. Give managers the listening skills to support staff wellbeing.
HR and line managers, schools, care providers and charities, including mental health partners such as Richmond Borough Mind.
- Staff wellbeing and stress concerns
- Managers unsure how to have supportive conversations
- Sickness absence
- Fear of saying the wrong thing
- Use active listening skills
- Hold supportive conversations
- Know the boundaries of their role
- Signpost to professional support
- Look after their own wellbeing
- Taught by qualified counselling tutors
- Two afternoons (Wed and Fri, 1–5pm) — no full day out of the business
- Small groups — up to 12
- At our Richmond campus, at your workplace, or live online
- Practical and hands-on, led by an experienced tutor
- Better-supported staff
- Earlier support for people who are struggling
- Confident, caring managers
- Book individual places on a scheduled course, or book the whole course for your team
- Team bookings: at our Parkshot campus in Richmond or at your premises, on dates by arrangement
- Free pre-course check: scoping call: supervision/wellbeing needs
- Parkshot campus is a short walk from Richmond station (train, tube and Overground); parking is limited
- Contact [employer enquiries contact] for group rates