Delivered by an approved Chartered Management Institute (CMI) centre, this Essentials course covers the core principles of leadership and management. It is ideal if learners are new to managing people or have never had formal training. Give new and first-line managers the foundations they were never taught.
New and first-line managers and supervisors in any sector — care homes, charities, schools, retail, public sector and growing SMEs.
- Good staff promoted into management with no training
- Managers avoid difficult conversations
- Inconsistent management styles across teams
- Staff turnover linked to poor line management
- Explain the difference between leading and managing
- Recognise their own leadership style and adapt it
- Set clear goals and give useful feedback
- Motivate and support team members
- Handle common people challenges with more confidence
- Based on the CMI Level 3 Unit 301 content
- Option to go on to the full accredited CMI Level 3 Award
- Two afternoons (Wed and Fri, 1–5pm) — no full day out of the business
- Small groups — up to 12
- At our Richmond campus, at your workplace, or live online
- Practical and hands-on, led by an experienced tutor
- More confident, consistent line managers
- Better staff retention and engagement
- A clear route to recognised CMI accreditation
- Shared management language across the organisation
- Book individual places on a scheduled course, or book the whole course for your team
- Team bookings: at our Parkshot campus in Richmond or at your premises, on dates by arrangement
- Free pre-course check: scoping call with commissioning manager + pre-course self-assessment
- Parkshot campus is a short walk from Richmond station (train, tube and Overground); parking is limited
- Contact [employer enquiries contact] for group rates